Personal Care Services Across West Midlands & Staffordshire

Personal care is sensitive, hands-on support with the daily routines that keep you clean, comfortable and confident, from washing and dressing to grooming and continence care. Our carers provide it with patience, discretion and full respect for your dignity and preferences, so personal care never feels like a loss of independence. Caring Care delivers personal care at home across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell and Staffordshire.

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WHAT WE PROVIDE

What Does Personal Care Include?

Personal care is always delivered the way you want it, by carers trained to support dignity and independence. Every plan is tailored to your preferences and routine.

Washing and Bathing

Respectful support with bathing, showering and washing, at the pace and time you prefer.

Dressing and Grooming

Help choosing and putting on clothes, plus grooming, hair and personal presentation.

Toileting and Continence Care

Discreet, dignified support with toileting and continence needs.

Oral and Skin Care

Help with dental care, skin care and preventing pressure sores.

Medication Support

Prompting and administering medication safely as part of your routine.

Mobility and Transfers

Safe assistance getting in and out of bed, chairs and the bathroom.

Mealtime Support

Help preparing meals and eating where needed, supporting good nutrition.

Preference-Led Care

A male or female carer where preferred, following your routine and choices.

Companionship

A friendly, familiar presence alongside practical support.

Who Is Personal Care For?

Personal care supports anyone who finds daily self-care difficult but wants to stay independent and comfortable at home.

  • Older adults who need help with washing, dressing or grooming
  • People living with dementia, Parkinson's or other long-term conditions
  • Those recovering from illness, surgery or a hospital stay
  • Adults with physical or learning disabilities
  • People with continence needs who want sensitive, dignified support
  • Anyone who values their independence but needs help with daily self-care

WHERE WE WORK

Personal Care Across West Midlands & Staffordshire

We provide personal care throughout the West Midlands and Staffordshire. Select your area for local information, team details and the services available near you.

Why Choose Caring Care for Personal Care?

Rated Good by the CQC

Our services are regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good. You can read our reports on the CQC website.

Directly Employed Carers

We employ all our carers directly, never agency workers. That means consistent faces, thorough training and full accountability for your care.

No Long-Term Contracts

You are never locked in. Care plans are reviewed regularly and adjusted as your needs change. Start, pause or stop care with straightforward notice.

Over 1 Million Visits Per Year

Our experienced team delivers more than one million care visits a year across the West Midlands, supporting hundreds of families.

NHS and Local Authority Approved

We hold over 16 contracts with local authorities and NHS trusts across the West Midlands, a mark of the confidence health commissioners place in us.

Free Care Assessment

We start with a no-obligation home visit to understand your needs and build a care plan around your routine, preferences and health requirements.

How to Arrange Personal Care

1

Contact us

Call us or complete the contact form. We arrange a free home visit at a time that suits you.

2

Care assessment

A member of our team meets you at home to understand your needs, preferences and daily routine.

3

Care plan agreed

We build a personalised care plan and agree the schedule, visit length and any specialist requirements.

4

Care begins

You are introduced to your carers and care starts, usually within 24 to 48 hours of your assessment.

COMMON QUESTIONS

Frequently Asked Questions about Personal Care

What is personal care?

Personal care is hands-on support with daily self-care such as washing, bathing, dressing, grooming, toileting and continence care. It is delivered with discretion and respect for your dignity, helping you stay clean, comfortable and confident at home.

What does personal care include?

Personal care covers washing and bathing, dressing and grooming, toileting and continence support, oral and skin care, medication prompts, help with mobility and mealtime support. Every plan is tailored to your routine and preferences.

How much does personal care cost?

The cost depends on how much support you need and how often. Personal care can be arranged as short visits or as part of a wider package, with no long-term contracts. Contact us for transparent, personalised pricing.

Who will provide my personal care?

Your personal care is provided by directly employed carers who are fully trained and DBS-checked. We keep your care team small and consistent, and can arrange a male or female carer where you have a preference.

Can I choose a male or female carer?

Yes. We understand personal care is sensitive, so we do our best to match you with a male or female carer according to your preference, and to keep the same familiar faces visiting you.

Is personal care regulated by the CQC?

Yes. Our personal care is regulated and inspected by the Care Quality Commission, and our most recent inspection rated us Good in all areas of the inspection. All carers are directly employed, fully trained and DBS-checked.

HELPFUL READING

Related guide

Personal Care at Home: What It Includes