Home care in Park Hall

Park Hall is a residential estate in south Walsall, off the Broadway and next to Delves and Fullbrook, in the WS5 district. It is houses, cul-de-sacs and a local centre rather than a high street of its own, and people usually give the Broadway or Delves Green as the landmark when they book an assessment. Many of the people we support have lived on the estate since it was the family home, and the house is now too much for one person and not something they want to leave. Calls come from adult children who cannot do every morning before work, and from couples where one of them has come home from Walsall Manor Hospital and the other is exhausted.

The Walsall team plans Park Hall together with Delves, because that is how the roads actually work. Carers are directly employed. A round that pretends Park Hall is in the town centre runs late, so the office groups these visits and protects the agreed time. You get the names of the carers, a coordinator you can ring, and a call if something slips. The first visit is an assessment at home. We look at the layout, the morning routine, and what the person still wants to do themselves. Nothing is quoted as a minimum length. The plan is the length the morning actually takes.

Personal care, meals, medication prompts, companionship and respite are the services families in Park Hall use most. Live-in care is there when someone is up in the night and a visiting carer cannot cover that. We do not provide nursing. If you are also looking at Delves or the Broadway, it is the same team and the same phone number, 0330 056 3111. The assessment is free, and if we cannot help in the way you need we will say so rather than take the care on. Call 0330 056 3111 and say Park Hall or the Broadway. If the house is really in Delves, say that too. It is the same team, and the round is planned together. Nothing is booked until you have had the assessment and agreed it.

Other areas nearby

The same Walsall team also covers these neighbouring places.

• Home care in Delves
• Home care in Pleck
• Home care in Caldmore